I-Business Guiding Identity: Ukunikeza amaplaza okuhweba ngobungqabavu obuhlala njalo

Esikhathini lapho izindawo zasemadolobheni ziba nzima kakhulu, ukubaluleka kwezimpawu ezisebenzayo zokuthola indlela angeke kugcizelelwe. Njengoba amadolobha anda kanye namaplaza okuhweba ethuthuka, isidingo sezimpawu ezicacile, ezisebenzisanayo nezihehayo siba sibucayi. Lokhu kuyiqiniso ikakhulukazi e-Covington, idolobha esenze amagxathu abalulekile ekuthuthukiseni ukuzulazula kubahlali nezivakashi ngokufanayo. Lokhu kuzinikela kuboniswa ukwethulwa kwamakhiyoski asebenzisanayo angaphandle aklanyelwe ukusiza abantu ngabanye ukuthi bazulazule edolobheni futhi bathole amabhizinisi, izimpawu zendawo kanye nezinsizakalo ezibalulekile.

## Indima yezimpawu zokuthola indlela

Izimpawu zokuthola indlela ziyithuluzi elibalulekile ekuhleleni nasekuklanyweni kwedolobha. Ihlinzeka ngolwazi olubalulekile ukusiza abantu bazijwayeze ezindaweni abangazijwayele. Ezindaweni zezentengiselwano, izimpawu ezisebenzayo zokuthola indlela zingathuthukisa kakhulu ulwazi lwamakhasimende, ziqondise izivakashi ezindaweni ezizifunayo zibe zithuthukisa amabhizinisi endawo.

E-Covington, ama-kiosks amasha angaphandle azoshintsha indlela abahlali nabavakashi abaxhumana ngayo nedolobha. Ikhiyoski ayinikezi kuphela amamephu nezikhombisi-ndlela, kodwa futhi nolwazi olumayelana namabhizinisi endawo, imicimbi kanye nezinto ezihehayo. Ngokuhlanganisa ubuchwepheshe kuzimpawu zendabuko zokuthola indlela, i-Covington yabeka isibonelo ukuze amanye amadolobha asilandele.

## Thuthukisa ubungqabavu bebhizinisi

Ukwethulwa kwezimpawu ezisebenzisanayo zokuthola indlela ezindaweni zentengiso kungaba nomthelela omkhulu emnothweni wendawo. Lapho izivakashi zingathola kalula amabhizinisi nezinto ezihehayo, maningi amathuba okuthi zihlole indawo, okwandisa ukuhamba kwezinyawo futhi ekugcineni kwenyuse ukuthengiswa kwamabhizinisi endawo.

E-Covington, ama-kiosks asebenzisanayo azosebenza njengezindawo zedijithali, abonise amabhizinisi endawo futhi akhuthaze izivakashi ukuthi zihlanganyele nawo. Lokhu akuzuzisi nje kuphela amabhizinisi ngamanye, kodwa futhi kusiza ukuvuselela ubungqabavu bendawo yokuhweba. Ukuthola indlela okuklanywe kahle kungakha umuzwa wendawo, kwenze indawo ikhange nakakhulu futhi kukhuthaze ukuphinda uvakashele.

## Ukubaluleka kokuhlangenwe nakho komsebenzisi

Okuhlangenwe nakho komsebenzisi kusenhliziyweni yezimpawu ezisebenzayo zokuthola indlela. Ukwakheka nokusebenza kwezimpawu kumele kuhlangabezane nezidingo zabasebenzisi abahlukene, okuhlanganisa abahlali, izivakashi kanye nabantu abakhubazekile. Amakhiyoski e-Covington asebenzisanayo aklanywe kucatshangwa ngalokhu, ahlinzeka ngohlelo olusebenziseka kalula oluvumela abantu ukuba baseshe kalula amabhizinisi futhi bazulazule edolobheni.

Ngaphezu kwalokho, amakhiyoski azonikeza izinketho zokufinyeleleka ukuze kuqinisekiswe ukuthi wonke umuntu angazuza kulwazi olunikeziwe. Lokhu kuzibophezela ekubandakanyeni akugcini nje ngokuthuthukisa ulwazi lomsebenzisi kodwa futhi kukhuthaza umuzwa womphakathi, okwenza i-Covington ibe indawo eyamukelekayo kubo bonke.

## Inhlanganisela yobuchwepheshe kanye nomklamo

Ukufaka ubuchwepheshe kuzimpawu zokuthola indlela kuzoshintsha ngokuphelele igeyimu yokuzulazula kwasemadolobheni. Izimpawu ezivamile ezimile ngokuvamile ziphelelwa isikhathi noma zehluleke ukunikeza ulwazi oludingekayo ngesikhathi sangempela. Ngokuphambene, amakhiyoski asebenzisanayo abuyekeza ngokushesha ukuze anikeze abasebenzisi ulwazi lwakamuva mayelana namabhizinisi, imicimbi namasevisi edolobha.

E-Covington, ama-kiosks asebenzisanayo azosebenzisa ubuchwepheshe be-GPS ukuze anikeze usizo lokuzulazula lwesikhathi sangempela. Abasebenzisi bazokwazi ukungena lapho beya khona futhi bathole imiyalelo yesinyathelo nesinyathelo, okwenza kube lula ukuhlola iMall nangale kwayo. Leli zinga lokusebenzisana aligcini nje ngokuthuthukisa ulwazi lomsebenzisi kodwa futhi lenza i-Covington idolobha elicabanga phambili elamukela izinto ezintsha.

## Thuthukisa ukuthuthukiswa kwamabhizinisi endawo

Enye yezinzuzo ezibaluleke kakhulu zokuthola izimpawu ezisebenzayo yikhono layo lokuthuthukisa amabhizinisi endawo. Ezindaweni zezentengiselwano, izimpawu zingasebenza njengethuluzi lokumaketha, ezidonsela ukunaka ezitolo, izindawo zokudlela kanye nezinsizakalo ezingase zinganakwa.

Ama-kiosks asebenzisanayo e-Covington azohlinzeka ngohla lwemibhalo lwamabhizinisi endawo anezincazelo, amahora okusebenza ngisho namaphromoshini akhethekile. Lokhu akusizi kuphela izivakashi ukuthola izindawo ezintsha, futhi kuzikhuthaza ukuthi zisekele osomabhizinisi bendawo. Ngokwakha ukuxhumana okuqinile phakathi kwezakhamizi, izivakashi namabhizinisi endawo, i-Covington iqinisekisa ubungqabavu obuhlala njalo beplaza yayo yezentengiselwano.

## Yakha ukuxhumana komphakathi

Izimpawu zokuthola indlela akukona nje ukuzulazula; Kumayelana nokwakha ukuxhumana phakathi komphakathi. Ngokunikeza ulwazi mayelana nemicimbi yasendaweni, izimpawu zomhlaba zamasiko nezinsiza zomphakathi, izimpawu zingakhuthaza umuzwa wokungabaza nokuzigqaja kubahlali.

Ama-kiosks e-Covington azosebenza njengebhodi lezaziso zomphakathi, egqamisa imicimbi ezayo, imikhosi nemicimbi. Lokhu akugcini nje ngokugcina izakhamuzi zinolwazi kodwa futhi kuzikhuthaza ukuba zibambe iqhaza empilweni yomphakathi. Ngokuphromotha imicimbi yendawo nezinhlelo, ikhiyoski izosiza ekuqiniseni ukuxhumana phakathi kwezakhamizi nedolobha.

## Ekuphetheni

I-Covington yamukela ikusasa lokuzulazula kwasemadolobheni namakhioskhi ayo angaphandle asebenzisanayo, ebeka isibonelo esinamandla sokuthi izimpawu zokuthola indlela zingathuthukisa kanjani ubungqabavu bezindawo zentengiso. Ngokuhlanganisa ubuchwepheshe, ukukhuthaza ezohwebo zendawo, kanye nokukhuthaza ukuxhumana nomphakathi, i-Covington ayigcini nje ngokuthuthukisa ulwazi lwabasebenzisi, kodwa futhi iqinisekisa ubungqabavu obuhlala njalo bendawo yayo yezohwebo.

Ezweni lapho ukuzulazula kungase kube inselele, izimpawu eziphumelelayo zokuthola indlela kungaphezu nje kokulula; kuyingxenye ebalulekile yemvelo yasemadolobheni echumayo. Njengoba amadolobha eqhubeka nokuthuthuka, ukubaluleka kwezimpawu ezicacile, ezibandakanyayo nezisebenzisanayo kuzokhula kuphela, kuvule indlela yekusasa elixhumene kakhulu neliqhakazile.